Frequently Asked Questions (FAQ)
At Tester.az, we strive to offer high-quality, oil-based perfumes at fair prices, with fast delivery and a personalized shopping experience.
We value every customer and aim to make perfume shopping easy, secure, and enjoyable.
Below, you’ll find answers to the most common questions. Still need help? Don’t hesitate to contact us — we’re happy to assist!
🌸 Perfume Details
Are your perfumes original?
We offer oil-based perfumes inspired by original brands, made using 50% pure perfume oil. Each scent is authentic in aroma and long-lasting in performance.
How long do the perfumes last?
Thanks to their high oil concentration, our perfumes last significantly longer than alcohol-based fragrances — usually 12 to 24 hours or more depending on skin type.
Do you sell original brand packaging?
No. All our perfumes are offered in our own luxury 30ml and 50ml bottles, filled and packaged exclusively by Tester.az.
Can I test a perfume before buying?
Currently, we don’t offer physical testers, but our detailed descriptions and customer support help you choose the right scent.
🚚 Local Delivery | Azerbaijan
What is the delivery time and cost?
We offer free courier delivery in Baku, 7 days a week. Orders placed before 18:00 are delivered the same day between 10:00 and 20:00. Regional deliveries are completed in 3–5 working days after full payment.
Do you deliver to other cities in Azerbaijan?
Yes! We deliver to all regions of Azerbaijan. Orders must be fully prepaid, and delivery typically takes 3–5 business days.
Can I request express delivery?
Express delivery may be arranged for central Baku areas based on courier availability. Please contact us directly before placing your order.
🛒 Orders & Payment
How can I place an order?
You can order directly from our website, via WhatsApp, or through our social media channels. Simply choose your perfume, fill in your details, and select your preferred payment method.
Is registration required to place an order?
No, you can order without registration. However, registered users gain access to exclusive promotions and bonuses.
Can I pay in cash?
Yes! In Baku, we offer cash on delivery. For regional orders, full prepayment is required via card or bank transfer.
Do you accept online card payments?
Absolutely. You can securely pay using any major credit or debit card during checkout.
🔄 Returns & Support
What if I want to return or exchange my order?
You can request a return or exchange within 14 days of receiving your order if the product is unused and sealed. Contact us for instructions.
Can I change my delivery time after ordering?
Yes, if your order hasn't been dispatched yet. Please reach out to us as soon as possible to update your delivery preference.